Research areas

  • Big Data and Artificial Intelligence in Healthcare
  • Health IT: Electronic Medical Records (EMR), and Mobile Health
  • Quality Transparency and Decision Making in Healthcare

Recent talks

University of Pittsburgh
Invited talk at the Katz School of Business, 2019
Penn State University
Invited talk at the College of Health and Human Development, 2019
University of Utah
Invited talk at the David Eccles School of Business, 2018
University of Georgia
Invited talk at the College of Public Health (Health Informatics Institute Seminar Series), 2018
Penn State University
Invited talk at the Smeal College of Business, 2018
University of Washington
Invited talk at the Foster School of Business, 2017
University of Michigan State
Invited talk at the Eli Broad College of Business, 2016
George Mason University
Invited talk at the College of Health and Human Services, 2016
University of Rochester
Invited talk at the Simon School of Business, 2015
University of Texas at Dallas
Invited talk at the Jindal School of Business, 2015
Johns Hopkins School of Medicine
Invited talk at Hopkins Grand Rounds Series, Division of Health Sciences Informatics, Johns Hopkins School of Medicine, 2013
American Board of Internal Medicine
Invited talk at the American Board of Internal Medicine (which certifies more than 200,000 physicians), 2013
Academy Health
Presented at AcademyHealth's Annual Research Meeting, 2013
University of Rochester Medical Center
Invited talk at the Medical School of University of Rochester (Nov 2012)
George Mason Medical Center
Presentation at 10th Annual Southeast Health Economics Study Group (SHESG) conference (Oct 2012)
Lehigh University
Invited talk at Lehigh University's Engineering Solutions in Healthcare Delivery Symposium
Harvard Medical School
Presentation at Medicine 2.0 conference at Harvard Medical School (Sept 2012)
American Society of Health Economists
Presentation at Ashecon (the American Society for Health Economists) 4th Biennial Conference at Univ. of Minnesota (July 2012)
Met many brilliant people from medical schools and school of public health, and started several collaborations.

Recent Research Recognition/Media Mentioning

Management Science
Associate Editor Meritorious Service Award, 2017
Tianshu Sun's paper with Ginger Jin and me on using Mobile Messaging for Offline interactions won the Best Conference Paper Award at Informs/CIST 2015! The paper also won the honorable mention in "Doing Good with Good O.R. Student Competition" Award. Congratulations to Tianshu for all the outstanding job!
Science Daily
My work on doctor ratings is reported at Science Daily

Wall Street Journal
WSJ reported some of our findings on doctor ratings:
National Science Foundation
I won a National Science Foundation CAREER award with a grant of $417,108 (2013-2018) to study innovative mechanisms in improving healthcare quality transparency and informing consumer choice.
Quote from NSF website: "The Faculty Early Career Development (CAREER) Program is a Foundation-wide activity that offers the National Science Foundation's most prestigious awards in support of junior faculty who exemplify the role of teacher-scholars through outstanding research, excellent education and the integration of education and research."
US News and World Report, WebMD, Health Magazine, MedicineNet, Yahoo Health, NY Newsday, Philadelphia Inquirer, etc
2014: My comments and research on doctor ratings are profiled in the above media
National Public Radio 2013
Association of Information Systems (AIS)
I gave a webinar to AIS members on research in health IT. If you are an AIS member, the access to the archived video should be free.
Reuters 2012
the Washington Post, 2012
Our doctor rating research is profiled in the "health and science" section of the Washington Post, July 3rd of the print version. Just in time for the holiday.
CHOM Best Paper Award, 2012
Our paper "Life is all About Timing: An Examination of Differences in Treatment Quality for Trauma Patients Based on Hospital Arrival Time"  is selected the finalist for the College of Health Operations Management (CHOM) Best Paper Award, out of 125 submissions. Thanks to my co-authors David Anderson and Professor Bruce Golden.
Diana Forsythe Award 2012
Our paper  "Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare," published at  Information Systems Research, 2011, is selected as a finalist for the 2012  Diana Forsythe Award. This Award is sponsored by the American Medical Informatics Association (AMIA), to recognize outstanding published work at the intersection of medical informatics and the social sciences. Thanks to my co-authors JM Goh and Ritu Agarwal.
Dingman Center Best Paper Award, 2011
Our paper "The Value of  Trust Seals for Online Entrepreneurs" won the Best Working Paper Award (first place) by the Dingman Center for Entrepreneurship Research Awards Competition, 2011. Thanks to my co-authors Koray Ozpolat, Wolfgang Jank, and Siva Viswanathan.
Editorial, Conference organization, etc


Management Science
I was appointed to the editorial board of Management Science as an Associate Editor (2015.1- )
MIS Quarterly
I was appointed to the editorial board of MIS Quarterly as an Associate Editor (2014.1-2015.12)
Palgrave Health Systems
I serve as an Associate Editor for the Palgrave journal Health Systems. I am also co-editing a special issue on health IT and economics (2014)
2nd International Conference on Big Data and Analytics in Healthcare
BDAH 2014
I serve as the program co-chair of BDAH 2014 - 2nd International Conference on Big Data and Analytics in Healthcare
The 16th International Conference on Electronic Commerce
ICEC 2014
I serve as the health IT track co-chair at the16th International Conference on Electronic Commerce (ICEC 2014)
Conference on Health IT and Analytics (CHITA)
CHITA 2010-2020
Each year we organize the annual CHITA (co-organized with Professors Ritu Agarwal and Jeff McCullough).
AIS department editor for health information systems
I serve as the department editor of the Association for Information Systems, 2012 - 2014
Facebook Group on Health IT, 2012
I started a Facebook Group on Health IT on behalf of AIS. Please check it out and join if you are interested.

Past events

WHITE 2010: Click here for details of the first WHITE in Washington DC on Oct 8-9 2010 .  Photo gallery here.
WHITE 2011: Click here for details of the second WHITE in Washington DC on Oct 8-9 2010 .  Photo gallery here.
AMCIS 2012
I serve as a track chair on health IT in AMCIS 2012 (together with Professors Richard Klein and Nirup Menon) to be held in Seattle, Aug 9-12, 2012.
check here for the call for proposal. Your submissions welcome!
PACIS 2012
I serve as a track chair on health IT in PACIS 2012  (with Professor Sharon Tan of NUS) to be held from July 11 to July 15, 2012 in Ho Chi Minh city, Vietnam.
Policy and Internet
I am serving as a guest editor of the special issue on eHealth (with Dr. Rik Crutzen) at the journal of Policy&Internet, published by the Berkeley Electronic Press. Here is the Call for paper
AMCIS 2011
I served as a track chair on health IT (together with Professors Nirup Menon and Mark Gaynor) at the Americas Conference on Information Systems (AMCIS), held in Detroit, Aug 4-8, 2011. 
Health 2.0
I was invited to talk at Health Informatics Pulse (HIP), the DC Health 2.0 event in Bethesda on Oct 21, 2010. The organization has 600+ active members who are health IT practitioners in the greater DC Metro area. They just posted the video on Youtube( Link ). Thanks Jen and Mike! Please check out other speakers too!